Virtual ED rollout good news for regions

The rollout of Brisbane’s virtual emergency department model across the state is good news for regional Queenslanders.

“AMA Queensland members were involved in the development of the original model and it has been working well in the Metro North region,” AMA Queensland President Dr Nick Yim said.

“This expansion means the Virtual Emergency Care service will be accessible to all Queenslanders, particularly those in rural and regional areas.

“This is an example of using taxpayer funds wisely to support existing resources. Using existing infrastructure makes sense.

“With our hospitals already stretched, we must find ways to provide healthcare to people who need immediate attention but do not need to present to emergency departments.

“Virtual Emergency Care allows people to be triaged before they call Triple Zero or head to the ED, diverting patients to their GP or other suitable health services if their case is not life-threatening.

“This will help reduce some of the confusion patients have about the healthcare services on offer and the levels of care available.

“We have to keep our hospitals free for the most serious cases, particularly when we have almost 600 people in hospital now with COVID, influenza or RSV.

“AMA Queensland supports practical, innovative programs that ease pressure on our healthcare system, particularly our workforce.

“The Virtual Emergency Care service was one of the recommendations of our Ramping Roundtable and we commend the government for acting.”