Workplace Relations

Practice Manager Training

Are you new to practice management or would you like the opportunity to brush up on your current skills and knowledge and maybe learn something new along the way?

The AMA Queensland Workplace Relations Team understands the journey individuals go on to become a Practice Manager as well as having an understanding of the various hats you wear and the variety of tasks you perform while wearing these hats. The role of the Practice Manager is often complex with a focus on compliance.

As a general overview some of the key responsibilities and tasks that you as a Practice Manager complete on a daily basis include:

  • implementing standard policies and procedures
  • recruiting, scheduling and onboarding new employees
  • preparing, reviewing and evaluating employee contracts, handbooks, manuals, protocols and standards
  • managing budgets and medical billing
  • managing privacy

We are here to help you navigate the role of Practice Manager and to give you the confidence to carry out the 'not so nice' aspects of your job such as having difficult conversations with your staff or understanding a new piece of legislation. 

With that in mind, we have developed a comprehensive training program which is tailored for you and your practice to include all or some of the topics below.

Practice manager training
If you would like to talk about this more, the Workplace Relations Team is happy to chat about this with you. You can contact us via phone on 07 3872 2264 or email us at workplacerelations@amaq.com.au