AskMBS - exemptions from the ‘existing relationships’ requirements applying to the COVID-19 telehealth MBS items

14 Jan 2021

A short AskMBS Advisory has been published in response to queries about exemptions from the ‘existing relationships’ requirements applying to the COVID-19 telehealth MBS items.  

As of 20 July 2020, GPs and other medical practitioners working in general practice must only perform a COVID-19 telehealth service where they have an existing relationship with the patient. This requirement does not apply to a person who is:  

  • under the age of 12 months,  

  • experiencing homelessness, 

  • in a COVID-19 impacted area,  

  • receiving an urgent after-hours service (in unsociable hours), or  

  • receives the service from a medical practitioner located at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service. 

A COVID-19 impacted area is one where a person’s movement is restricted by a State or Territory public health requirement that applies to the person’s location. This includes patients subject to quarantine, and other restrictions intended to support infection control. 

Read this advisory here.