Media release

AMA Tasmania Media Doorstop - Department of Health’s newly implemented complaint process through the Statewide Complaints Management Framework

AMA Tasmania President Dr John Saul and Royal Hobart Hospital Medical Staff Association Chairman Dr Frank Nicklason will address the media today on the detrimental impact of recent changes to Tasmania's health service complaint process, contributing to a lack of consultant cover for urology on call.

The challenges posed by these changes create significant local and national issues, particularly affecting locum recruitment and place a heavy burden on Tasmania's healthcare system.

A collaborative and prompt approach is essential to finding solutions that ensure an effective complaint process while maintaining a supportive environment for healthcare professionals and upholding the quality and safety of healthcare services in the region.

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