Important information for American Express Cardmembers
Changes to the Membership Rewards™ Ascent Terms and Conditions regarding Qantas Frequent Flyer
We would like to advise you that Qantas has decided not to renew its participation as an airline rewards partner in the Membership Rewards Ascent program. This means that after 31 March 2009, you will no longer be able to transfer points from Membership Rewards Ascent to the Qantas Frequent Flyer1 program.
Until 31 March 2009, you will be able to continue to redeem points from Ascent to the Qantas Frequent Flyer program.
Your options
We understand travel rewards are important to you. That is why American Express offers the strongest possible travel rewards options.
Option 1:
If continuing to enjoy the benefits of Ascent without Qantas is your preference, you don't need to do anything. While you will no longer be able to redeem for Qantas Frequent Flyer points, you can still use your Membership Rewards points2 to access 6 other leading airline rewards programs or to book any travel through our travel agent program partners - Travelscene American Express, Harvey World Travel3 or Flight Centre4.
Option 2:
If continuing to earn Qantas Frequent Flyer points is your preference, you can switch from the Membership Rewards Ascent program to a new program called Qantas Direct from 1 April 2009.
If you choose this option, all your accrued Membership Rewards points will be automatically converted to Qantas Frequent Flyer points on 1 April 2009, and all future points earned will automatically convert to Qantas Frequent Flyer points every month.
You will receive a formal notification in the mail in September to explain these changes in more detail. To talk through your options in person, please call 1300 307 493 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday, AEST
1. Qantas Frequent Flyer members only. Membership of the Qantas Frequent Flyer program is subject to the terms and conditions of the Qantas Frequent Flyer program. A joining fee applies. Until 31 March 2009, under Membership Rewards Ascent a minimum of 2,000 Membership Rewards points may be redeemed for Qantas Frequent Flyer points at any one time and must be in whole numbers. Once Membership Rewards points have been redeemed for Qantas Frequent Flyer points, they are governed by the terms and conditions of the Qantas Frequent Flyer program and the redemption can not be reversed.
2. Subject to the Terms and Conditions of the Membership Rewards Ascent program.
3. Travelscene Pty. Ltd. Licence Nos: NSW 2TA003629, VIC 32089, SA TTA163633, QLD 1431, WA 9TA974. Harvey World Travel Franchises Pty. Ltd. Licence Nos:
A.C.T: TC373, NSW/WA: 2TA5129, NT: NT001, QLD: TAG 1718, SA: TTA 165258, TAS: TAS 097, VIC: 32392. Each Travelscene American Express and Harvey World
Travel shop is independently owned and has its own travel agent's license. Travel agent service charges may apply.
4. Membership Rewards points are redeemed for travel vouchers. Vouchers are not redeemable or exchangeable for cash or credit and are valid for a period of three months from the date of issue unless otherwise stated. Flight Centre Limited. Licence Nos: A.C.T 18800224, NSW 2TA2719, NT 008, QLD TA6262, SA TAA254, TAS TAS031, VIC 31089, WA 9TA589.
American Express Australia Limited (ABN 92 108 952 085). Registered Trademark of American Express Company, GPO Box 1582, Sydney NSW 2001